Brooklyn Bedding Returns & Exchanges
At Brooklyn Bedding, we want you to sleep soundly knowing your purchase is protected by our 120-night risk-free trial. If you are not completely satisfied with your mattress after the initial 30-day break-in period, we offer free returns and easy exchanges.
Return Process
- 1.Start the Break-In Period
Sleep on your new mattress for at least 30 nights to allow your body and the materials to adjust to each other.
- 2.Contact Customer Care
If you are still unsatisfied after 30 nights, reach out to our sleep experts via phone or email to initiate your return or exchange request.
- 3.Schedule Removal
We will coordinate with a local charity or recycling partner to pick up the mattress from your home at no additional cost to you.
- 4.Receive Your Refund
Once the pickup is confirmed by our partner, we will issue a full refund to your original payment method within 3-5 business days.